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Dispatch and delivery times

Sender: Hirmer GROSSE GROESSEN Online GmbH, 81829 Munich, Stahlgruberring 20, Germany.

We will send the ordered goods as soon as possible to the delivery address (shipping address) indicated with the order. DHL and DPD are our delivery partners in Germany and Austria, DHL in Switzerland and UPS delivers worldwide.

Shipping costs

Generally, we will ship goods that have immediate availability on the same day, or the next working day at the latest. No shipping takes place on Saturdays, Sundays or holidays.

Country of destination Delivery partner Delivery time Shipping costs per delivery
Afghanistan UPS 10 - 15 working days. $62.00
Egypt UPS 6 - 8 working days. $52.00
Angola UPS 6 - 10 working days. $62.00
Argentina UPS 5 - 7 working days. $62.00
Ethiopia UPS 6 - 8 working days. $62.00
Australia UPS 7 - 9 working days. $62.00
Bahamas UPS 6 - 10 working days. $62.00
Bahrain UPS 6 - 8 working days. $52.00
Bangladesh UPS 8 - 10 working days. $62.00
Barbados UPS 6 - 10 working days. $62.00
Belize UPS 8 - 13 working days. $62.00
Benin UPS 10 - 15 working days. $62.00
Bermuda UPS 6 - 12 working days. $62.00
Bolivia UPS 6 - 10 working days. $62.00
Botswana UPS 8 - 10 working days. $62.00
Brazil UPS 6 - 8 working days. $62.00
Burkina Faso UPS 10 - 12 working days. $62.00
Burundi UPS 8 - 12 working days. $62.00
Chile UPS 6 - 8 working days. $62.00
China UPS 6 - 8 working days. $62.00
Costa Rica UPS 6 - 8 working days. $62.00
Democratic Republic of the Congo UPS 8 - 10 working days. $62.00
Dominica UPS 10 - 12 working days. $62.00
Dominican Republic UPS 8 - 10 working days. $62.00
Ecuador UPS 8 - 10 working days. $62.00
Ivory Coast (Cote d'Ivoire) UPS 6 - 8 working days. $62.00
Eritrea UPS 6 - 8 working days. $62.00
Fiji UPS 10 - 12 working days. $62.00
Gambia UPS 8 - 10 working days. $62.00
Ghana UPS 8 - 10 working days. $62.00
Grenada UPS 11 - 15 working days. $62.00
Guatemala UPS 8 - 10 working days. $62.00
Guyana UPS 8 - 15 working days. $62.00
Haiti UPS 8 - 10 working days. $62.00
Honduras UPS 8 - 10 working days. $62.00
Hong Kong UPS 6 - 8 working days. $62.00
India UPS 8 - 10 working days. $62.00
Indonesia UPS 6 - 8 working days. $62.00
Iraq UPS 11 - 15 working days. $52.00
Iran UPS 8 - 10 working days. $52.00
Israel UPS 6 - 10 working days. $52.00
Jamaica UPS 8 - 10 working days. $52.00
Japan UPS 5 - 7 working days. $62.00
Cambodia UPS 8 - 10 working days. $62.00
Cameroon UPS 10 - 12 working days. $62.00
Canada UPS 5 - 7 working days. $52.00
Qatar UPS 6 - 8 working days. $52.00
Kenya UPS 8 - 10 working days. $62.00
Columbia UPS 8 - 10 working days. $62.00
Cuba UPS 6 - 10 working days. $62.00
Kuwait UPS 6 - 8 working days. $52.00
Laos UPS 10 - 15 working days. $62.00
Lesotho UPS 8 - 10 working days. $62.00
Lebanon UPS 6 - 8 working days. $52.00
Liberia UPS 10 - 12 working days. $62.00
Libya UPS 10 - 12 working days. $52.00
Madagascar UPS 10 - 12 working days. $62.00
Malawi UPS 10 - 12 working days. $62.00
Malaysia UPS 6 - 8 working days. $62.00
Mali UPS 8 - 10 working days. $62.00
Morocco UPS 6 - 8 working days. $52.00
Mauritania UPS 8 - 10 working days. $62.00
Mauritius UPS 6 - 8 working days. $62.00
Mexico UPS 6 - 7 working days. $52.00
Mongolia UPS 8 - 12 working days. $62.00
Mozambique UPS 7 - 10 working days. $62.00
Myanmar UPS 8 - 10 working days. $62.00
Namibia UPS 6 - 8 working days. $62.00
New Zealand UPS 6 - 8 working days. $62.00
Nicaragua UPS 8 - 10 working days. $62.00
Niger UPS 8 - 11 working days. $62.00
Nigeria UPS 8 - 10 working days. $62.00
Oman UPS 6 - 8 working days. $52.00
Pakistan UPS 7 - 10 working days. $62.00
Panama UPS 6 - 8 working days. $62.00
Paraguay UPS 7 - 10 working days. $62.00
Peru UPS 7 - 10 working days. $62.00
Philippines UPS 8 - 10 working days. $62.00
Puerto Rico UPS 10 - 15 working days $62.00
Republic of the Congo UPS 8 - 10 working days. $62.00
Rwanda UPS 8 - 10 working days. $62.00
Saudi Arabia UPS 6 - 9 working days. $52.00
Senegal UPS 8 - 11 working days. $62.00
Seychelles UPS 6 - 9 working days. $62.00
Sierra Leone UPS 7 - 10 working days. $62.00
Singapore UPS 5 - 6 working days. $62.00
South Africa UPS 6 - 8 working days. $62.00
Suriname UPS 8 - 10 working days. $62.00
Swaziland UPS 6 - 9 working days. $62.00
Syria UPS 6 - 8 working days. $52.00
Tajikistan UPS 8 - 10 working days. $62.00
Taiwan UPS 6 - 8 working days. $62.00
Tanzania UPS 7 - 10 working days. $62.00
Thailand UPS 6 - 8 working days. $62.00
Togo UPS 7 - 10 working days. $62.00
Tonga UPS 10 - 15 working days. $62.00
Trinidad and Tobago UPS 8 - 10 working days. $62.00
Tunisia UPS 6 - 8 working days. $52.00
Turkmenistan UPS 8 - 10 working days. $62.00
Uganda UPS 7 - 10 working days. $62.00
Uruguay UPS 7 - 10 working days. $62.00
Uzbekistan UPS 7 - 10 working days. $62.00
Venezuela UPS 6 - 8 working days. $52.00
United Arab Emirates UPS 6 - 8 working days. $52.00
United States UPS 6 - 8 working days. $52.00
Vietnam UPS 8 - 10 working days. $62.00
Central African Republic UPS 8 - 10 working days. $62.00

Free delivery to the store

Have your order delivered free of charge to the store of your choice.

To avail of this service, you need to select the option “Delivery to the store (free of charge)” in the 2nd step during the order and payment process. When selecting this option, enter the store of your choice for the collection of your order after two to four days. We will also need your e-mail address and telephone number. We will let you know when your order has arrived at your chosen store and you can collect the parcel at the usual opening times.

Preferred shipping date

You have the option of entering a preferred shipping date under the 3rd point of the order process “shipping/payment”. Please note: The goods will be shipped on the preferred shipping date. Delivery will be after 1-4 days, depending on the delivery type.

Partial delivery

Have you selected items with different delivery dates? Goods are normally shipped in full, i.e. the delivery date depends on the item with the longest delivery time. If you want your items sooner, you can select the option “Partial delivery” under the 3rd point of the order process “shipping/payment” without doubling the shipping costs.

Other delivery countries

We deliver to over 200 countries. Please select a country to find out about the applicable shipping type and costs.

Select a delivery country

No shipment on these days.

The goods leave our warehouse five days a week. There are no shipments on Saturdays and Sundays as well as the following days:

Public holidays in Germany Date
New Year 1st of January
Epiphany 6th of January
Shrove Tuesday -
Good Friday, Easter Monday -
1st of May 1st of May
Ascension Day -
Whit Monday -
Corpus Christi -
Assumption Day 15th of August
German Unification Day 3rd of October
All Saints’ Day 1st of November
Christmas Eve 24th of December
Christmas 25th and 26th of December
New Year’s Day 31st of December

Returns

You will find all the information you need right here if you ever want to return an item purchased in the Hirmer BIG AND TALL online shop.

Reclamation

Please contact our service team directly for any reclamations. They will provide you with information on returns and processing of reclamations.